How to Unpost Orders in Webgility Online

Learn how to reverse posted orders within Webgility Online.

Webgility Help Center avatar
Written by Webgility Help Center
Updated over a week ago

How to Unpost Orders in Webgility Online

Unposting removes transactions that have been sent to QuickBooks Online using Webgility Online. During the unposting process, Webgility will reverse any payment entries created for the orders and restore the product quantity into QuickBooks inventory.

Steps:

1. After logging in to Webgility Online, go to the Accounting section and then select Orders from the navigation menu.

2. Access the Posted tab and choose the orders you want to unpost. Next, click on the UNPOST option.

3. This will unpost the orders from QuickBooks, and move the orders back into the New Orders tab in Webgility Online.

Did this answer your question?