For an Amazon store connection with Webgility Desktop, it is recommended that you choose to download orders with very few specific order statuses. This is to avoid any unfulfilled, unknown orders which could help in reconciling Amazon settlement reports.

Select the following order statuses before downloading any orders:

  • Shipped

  • Completed

  • Payment complete

This will ensure that relevant transactions are downloaded and recorded in QuickBooks, and avoid any confusion while reconciling Amazon expenses.

Note: It is recommended that you select these settings for all Amazon connections, both FBA and FBM.

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