Get Help with Webgility Customization
This article helps Webgility Desktop users understand how to request and implement customizations in Webgility Desktop by working with the Webgility Professional Services team. It outlines the step-by-step process, from submitting a request to final deployment, so businesses can tailor Webgility Desktop to fit their specific operational needs.
Work with the Webgility Professional Services team on custom options for your unique business.
In need of something in Webgility Desktop that’s not currently available? Most likely we can custom build it for your company so that Webgility Desktop perfectly suits your business needs! You can work with our Professional Services team to bring your vision to life.
Here's how this process works:
1. Submit Your Request
- Email us at support@webgility.com
- With Detailed Explanation of the workflow from your Store to Webgility Desktop to QuickBooks, screenshots will be easier to understand.
2. Connect with Professional Services
Connect and chat with our Professional Services team in more detail about your request and schedule a meeting with us for better understanding.
3. Review & Approve Quote
Once we have our discussion over the scheduled meeting, our team will check the feasibility of the Customization Request, once done we will help you with a quotation and an ETA.
4. Submit Payment
After reviewing the Quotation, navigate to portal.webgility.com and go to Add-ons then Custom Request, once the payment has been submitted, after this point, our Professional Services team will get started and initiate the Development Stage.
5. Ready To Deploy!
Once the request is ready, your support representative will reach out and help you Deploy the new request.