Skip to content
  • There are no suggestions because the search field is empty.

Update Your Credit Card Information

This article assists Webgility application users in updating their credit card information after a failed billing attempt on their Webgility subscription. Payment failures often occur due to an expired, inactive, or replaced card and can lead to restricted access or interruptions while using the Webgility application. If users see the warning message “Your subscription has expired due to payment failure; please update your credit card” it indicates that immediate action is required to restore service. This guide walks through the steps to securely update the payment method and resume uninterrupted operations.

Overview:

 

While you are subscribed to Webgility, it might happen that the payment for your Webgility subscription fee fails due to a change in your credit card details.

This article is a step-by-step guide for you to learn how to update your credit card details if the subscription expires due to payment failure.

1). Log in to your My Account Portal page using the link https://portal.webgility.com/login.php


2). Once you are logged in to the Webgility My Account portal and on the home page, click on the CHANGE PAYMENT button under the Payment section to update your card details.

Once the Credit card has been updated and payment for the previous failed billing happens then you can navigate back to your respective Webgility application and start using it again.