There are usually different sources through which orders are placed on a website. These can be either through an API integrated channel or an internal sub-channel. Oftentimes it is necessary to be able to ignore orders from specific sources or locations and prevent them from being posted to your accounting system through Webgility Desktop.
Using this particular feature you can configure your workspace to eliminate order downloads from specific locations and sources.
Setup
1. Download at least one order from each source of your website into Webgility so that it able to map your channels, sub-channels, and sources.
When downloading you can select a short date range to download only recent orders, or you can select to download by specific order numbers, also called an order ID, in Webgility.
Go to the Dashboard tab in Webgility Desktop and click Get New Orders in the bottom left corner. Then select whether you want to download Orders by Range or Orders by ID.
2. Upon successful download of your orders, go to the Integrations > Stores > Advanced Settings and then the Additional Settings tab.
3. In Additional Settings you have the option to ignore orders from specific order sources and, or, specific locations.
Select the dropdown for the option to Ignore Order from these order sources and select the source that you do not want to download orders from and into Webgility. Then click Save.
Select the dropdown for the option to Ignore Order from these Location and select the location that you do not want to download orders from and into Webgility. Then click Save.
Note: Webgility does not support the location feature across all online channels. Some of the channels that are supported include Shopify and Shopify POS.