Error Message: QuickBooks error message: Names in the list cannot contain a colon. The colon is a special character used to indicate a parent/child relationship.
Overview:
When creating items from Sales channel to QuickBooks Desktop through Webgility Desktop, users may encounter an error message stating that names in the list cannot contain a colon. This occurs because QuickBooks uses colons to indicate parent/child relationships in its naming structure.

Resolution Steps
Follow these steps to resolve the naming conflict:
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Review your product names and identify items containing colons. Please click here to learn how to review your product names and identify items containing colons.
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Navigate to your Shopify product list.
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Remove or replace colons in product names with alternative characters (e.g., hyphen or dash).
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Re-sync the modified product names through Webgility Desktop.
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Attempt to create items in QuickBooks again.
Key Steps:
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Identify products with colons in their names.
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Modify product names in Shopify.
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Replace colons with acceptable characters.
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Re-attempt the item creation process.
If you have any questions or need more help, please contact our support team.