Error: Error While Creating Customer in QuickBooks. Error Message: The “[Customer Name]” of the list element is already in use.
Cause of the error:
It is a warning that your QuickBooks file already has another customer or vendor with the same name.
Steps to Resolve:
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Verify that the Customer name exists as a Vendor/Customer in QuickBooks.
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Change the existing customer name in QuickBooks.
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Once the changes have been made we need to download the latest QuickBooks data in Webgility and post the order:
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Webgility Desktop Users please refer to… How to Download the Latest Sales Channel Data & Products in Webgility Desktop
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Webgility Online Users please refer to… Download the Latest Data from QuickBooks and Your Online Sales Channel in Webgility Online
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