Skip to main content
All CollectionsWebgility OnlineAdvice & troubleshootingOrder Posting Related
errRequired Parameter VendorRef is Missing In The Request
errRequired Parameter VendorRef is Missing In The Request

errRequired Parameter VendorRef is Missing In The Request

David Pond avatar
Written by David Pond
Updated over 2 months ago

errRequired Parameter VendorRef is Missing In The Request

Reason:

This error happens when the numbers or IDs used to identify things aren't correct. For example, if you're sending information about a vendor (like a business or person you buy from), make sure the ID you're using is really for a vendor. The same rule applies for customers and employees each ID has to match what it's supposed to represent.

Steps to Resolve:

  1. Create a New Vendor - In your QuickBooks Application create a new Vendor.

  2. Re-download QuickBooks Data - In Webgility Online, go to Sync Settings> Fees, then click the refresh icon in the upper right corner. After that, select the correct Payee under Sync Settings> Fees and click Save to update your configuration.

  3. Once the changes have been made retry posting the order.

Contact us if the issue persists or if you need more help by initiating a chat with Support.

Did this answer your question?