If you are moving a database to a different machine or recovering from a system failure, you may need to restore your database from a backup so you do not lose any work or settings. Follow these steps to restore your database.
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Note: In case of a system failure, restoring the database must be done after installing the Webgility application and SQL.

1). On the Webgility Desktop Home navigate to System in the menu options then goto Database and click on Restore.

2. A popup will appear, cautioning you about overwriting existing data. Click "Yes" to proceed.

3. Browse for your most recent database backup file with the file extension ".BAK" and click "Open."

4. After a brief moment, you will receive a success message. Closing this message will exit the software. Upon relaunch, you will observe that your data has been successfully restored.

To generate a database backup in Webgility, you can initiate the process from any workstation. However, it's essential to identify the location of the SQL installation, as the.bak file will be created in that directory. To determine the correct workstation name, follow these steps:

1. Navigate to C:\Webgility\UnifyEnterprise\XML.

2. Open the "apiconfig" file using Notepad.

Note: If you have RightWorks, you need to contact Webgility support for a Webgility Backup Request.

If the problem persists, contact Webgility Support for further assistance.