COM Class Exception Error in Webgility Online
Overview:
Encountering a COM Class Exception error in Webgility Online with QuickBooks Desktop? This guide will help you resolve the issue by walking you through the necessary steps to install components and enable .NET features for seamless integration with QuickBooks Desktop.
Causes of the COM Class Exception Error:
Missing Merge Module: The Webgility merge module might not be installed correctly or may be missing.
.NET Framework Issues: Essential .NET Framework components required for Webgility Online to function properly might not be enabled or installed.
Integration Problems: Issues with the integration between Webgility Online and QuickBooks Desktop can trigger this error.
Steps to Resolve:
1). Install the Webgility Merge Module.
Navigate to: C:\Webgility> UnifyExtension
Locate the file named Unify MergeModule.
Right-click on the file and select “Open” to install.
Following is a GIF showing the steps.
2). Enable .NET Framework Features
Open Control Panel on your computer.
Go to Programs> Programs and Features.
Click on Turn Windows features on or off in the left panel.
In the Windows Features dialog box:
Check the boxes for .NET Framework 3.5 (includes .NET 2.0 and 3.0) and .NET Framework 4.8 Advanced Services.
Click OK to save the changes.
Select Let Windows update download the files for you if prompted.
Following is a GIF showing the steps.
3). Reinstall the Merge Module
After enabling the .NET features, reinstall the Webgility Merge Module to ensure proper integration.
Note: If you have any questions or need more help, please contact our support team.