When you have not yet enabled the option to Download State Code In Order, then the orders will show the state name fully spelled out.

When you want to download the state codes instead of the full state name follow these steps.

1. Open Webgility and navigate to Integrations > Store > Advanced Settings > Other. Select Download State Code in Orders, then click Save. Note: this only works for the United States.

2. Once you click Save you will get a confirmation screen. Click OK and then Close.

3. Now orders that are downloaded to Webgility will be shown in the State field with the state's two-letter abbreviation.

4. To apply this change to orders that you have already downloaded to Webgility, you will need to redownload the orders from the Sales Channel.