Error while creating refund for PayoutID, Error while creating check, Insufficient permission level to perform this action

What is the Insufficient permission level to perform action and Error while creating a check? Insufficient permission level to act.

The error mentioned above typically occurs due to permission-related issues with QuickBooks users, especially when QuickBooks is used in multi-user mode alongside Webgility Desktop.

Common cause of the above error

Permissions issue - The user is listed as an add-on user and may have restricted access

Step-by-Step Guide to Fix Error

1. Choose the correct company file and hit open.

2. Login with the admin credentials in case of multi-user mode and once the QuickBooks is opened make sure at the top of the pane (Admin) is visible along with the QuickBooks version.

3. Once Quickbooks is opened with Admin credentials, re-launch the Webgility application and go to Orders>Shopify>payouts>select payout and attempt to repost, and this time payout will be posted.

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