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Troubleshoot Business Validation Error: Select a product or service manually
Troubleshoot Business Validation Error: Select a product or service manually

Learn how to correct the QuickBooks Online “Please select item” business validation error.

Webgility Help Center avatar
Written by Webgility Help Center
Updated over a week ago

Symptom

QuickBooks Online error Please select the item business validation error.
​

Cause

Here are the known causes for this error:

  • Webgility tries to post the shipping cost to Quickbooks, but that option is not enabled in QuickBooks.

  • An order item does not have an income or expense account associated with it in QuickBooks.

  • An additional item is sent as a line item to QuickBooks and not marked as sellable within QuickBooks.

Resolution

Correct the settings within QuickBooks.

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