Skip to content
  • There are no suggestions because the search field is empty.

You Have Exceeded Your Monthly Order Limit

This article helps Webgility Desktop users understand the monthly order download limits in Webgility Desktop based on their active subscription plan. It explains that while posting orders to QuickBooks Desktop is unlimited, the number of orders downloaded from sales channels each month is capped. The article also covers how exceeding this limit can result in additional charges and guides users on purchasing extra order volume add-ons through the Webgility portal to avoid disruptions and fees.

Steps to Monitor and Increase Your Order Limit

  1. Log in to the Webgility Portal
    Visit portal.webgility.com and log in using your account credentials.

  2. Check Plan & Usage

    • Click the chart icon on the left-side navigation menu to access the Plan & Usage section.

    • Scroll down to view your current usage, including:

      • Orders downloaded from your sales channel(s)

      • Orders posted to QuickBooks

  3. Purchase Additional Order Volume

    • If your monthly download limit has been reached, click Add-ons in the left menu.

    • Select Purchase Add-ons from the submenu.

  4. Select and Buy Add-ons

    • On the next screen, review the available Monthly Order Volume options.

    • Choose the required add-on based on your expected volume.

    • Click Continue to complete the payment process.

  5. Apply Changes

    • Once your payment is processed, the new order limit will be applied immediately to your account.

    • Restart Webgility Desktop to ensure the updated limits are reflected.

Note:

Purchasing additional volume ensures uninterrupted order downloads from your sales channels and helps avoid unexpected overage charges.