Skip to content
  • There are no suggestions because the search field is empty.

The network path was not found

This article helps Webgility Desktop users in resolving the “The network path was not found” error that occurs when connecting a Webgility Desktop add-on computer to the server hosting the SQL database. It provides step-by-step instructions to run the Wgfirewall tool, configure firewall permissions, restart network services, and reconnect the add-on computer to restore proper database connectivity.

Error Message :

The network path was not found 

 

Cause of the issue:

This issue typically arises when connecting addon Webgility Desktop to the server machine hosting SQL Server for Webgility Desktop database. The error indicates that network path is not available for the database connection.

Steps to fix:

1). To begin, on the primary Webgility Desktop machine navigate to C:\Webgility\UnifyEnterprise and look for a file 'Wgfirewall' and run it with administrative privileges

Follow the steps in this helpful article Unable to Connect Add-On Computer with SQL Database

2). Next, on the same primary Webgility Desktop machine, modify the Firewall settings to allow all necessary permissions, and then proceed to restart the network services.

Follow the steps in this helpful article How to Add Ports in the Firewall for Webgility

3). Once that is completed, navigate backto add-on machine and reconnect Webgility Desktop using the IP address of the server computer; this should resolve the issue.