Error:
The network path was not found
Cause of the issue:
This issue typically arises when connecting addon computer to the main database machine. The error indicates that network path is not available for the database connection.
Steps to fix:
1). To begin, please run 'Wgfirewall' with administrative privileges
Follow the steps in this helpful article Unable to Connect Add-On Computer with SQL Database
2). Next, modify the Firewall settings to allow all necessary permissions, and then proceed to restart the network services.
Follow the steps in this helpful article How to Add Ports in the Firewall for Webgility
3). Once that is completed, reconnect using the IP address of the server computer; this should resolve the issue.
Follow the steps in this helpful article How to Troubleshoot Webgility Desktop Add-On Computer Connection Issue
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If the problem persists, contact Webgility Support for further assistance.