Troubleshooting 'Input String' Errors During Order Posting from Webgility Desktop to QuickBooks POS
This article helps Webgility Desktop users troubleshoot the “input string” error that may occur when posting orders from Webgility Desktop to QuickBooks POS. The error is typically caused by data type mismatches or corrupted data exchanges between the two systems. The article outlines steps to identify the source of the issue and apply appropriate fixes.
Steps To Resolve:
- Open Services.msc and find QBPOS services in the list, right click on it Stop and restart.
- In Webgility go to Connections >> Get Latest Data & Settings and download QB data.
- Verify active mappings in the Products Tab for the item in the order.
- Once done retry posting the order.