Error:
There must be few reasons due to which payments were not posted. Please select an option to create payments from Webgility
Cause of the issue:
This issue typically arises when trying to post a Shopify Payout. The error indicates that there is an issue while creating payment of the unpaid invoices. You need to verify if the settings to create payment of the invoice is enabled or not. For this case the settings to create payment while posting payout needs to be enabled.
Steps to fix:
1). In Webgility Desktop, navigate to Connections then goto Accounting Posting and click on Sync Settings.
2). Under Orders section locate the feature “Create a payment with the same date at the payout when it’s posted (for invoice only)”, enable it by checking the box and then click on Save and Continue.
3). Try to post the payout again.