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The QuickBooks Administrator Must grant permission to access the company file.

This article helps Webgility Desktop users resolve the error “The QuickBooks Administrator must grant permission to access the company file” that can occur when communicating with QuickBooks Desktop. This error typically arises either after updating Webgility Desktop or QuickBooks Desktop, as re-authorization is required for security purposes. The article provides guidance on why the error occurs and step-by-step instructions to grant the necessary permissions, allowing users to resume syncing orders between Webgility Desktop and QuickBooks Desktop.

Reason:

After updating the Webgility Desktop OR QuickBooks Desktop application due to security reasons, you may needs to re-authorize connection between the two systems in order to resume the seamless communication.

 

 

Steps To Resolve:

1). Login as a Single User with Admin Credentials in the QuickBooks Desktop application.

2). In Webgility Desktop navigate to Connections go to Accounting then Edit Connection and click on Test QuickBooks Connection.

 

3). After testing the QuickBooks connection, retry posting your orders.

If you’re still persists then generate the Quickbooks connection certificate, refer the article: Regenerate QuickBooks Certificate