Sufficient quantity is not available in the default inventory site for some of the products in order#. Would you like to select an alternative inventory site?

This article helps Webgility Desktop users understand and resolve the inventory site availability error that appears when posting orders from Webgility Desktop to QuickBooks. The error occurs when the default inventory site assigned in Webgility does not have enough stock to fulfill one or more items in the order. When this happens, Webgility prompts the user to select an alternative inventory site that has the required quantity. This article explains why the message appears and provides step-by-step guidance on how to choose the appropriate inventory site to successfully post the order.

Error Message:

Cause of the issue:

This issue typically occurs when attempting to post an order. The error indicates that the default inventory site configured in Webgility Desktop for posting orders to QuickBooks does not have sufficient inventory to fulfill the requested quantity. This message serves as a notification of the shortage and prompts you to confirm whether you’d like to adjust the order by using another inventory site where the item is available.

Steps to fix:

As soon as you have received the notification then click on “Yes”

This will open another popup and will show you available quantities for each inventory site. So you can select the required inventory site by checking the box, then you need to click on the “Select Inventory Site” button and this will post the order to that particular inventory site.

Note: If no inventory site is selected for an item, it will be posted to the default site.