Some of Your Orders Are Still Not Downloaded or Posted to Accounting
Learn how to solve error "Some of Your Orders Are Still Not Downloaded or Posted to Accounting"
Error:
Some of Your Orders Are Still Not Downloaded or Posted to Accounting. So the payment was not created for those order related payout amount
Overview:
This error typically occurs when posting Shopify payouts to QuickBooks.
Steps to solve:
If you encounter this error while posting an order in Webgility, you can resolve it by adding a custom node in the apiConfig file.
Step 1: Navigate to the apiConfig.xml File
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Open File Explorer on your computer.
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Go to the following path: C:\Webgility\UnifyEnterprise\XML
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Locate the file named apiConfig.xml.
Step 2: Edit the apiConfig.xml File
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Right-click on apiConfig.xml and select Open With Notepad.
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Scroll down to the last 3-4 lines of the document. Refer to the following screenshot.
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Copy and paste the following customization node before the closing tags:
<CustomizationNode>SHOPIFY_SHOPCASH_CHARGE_ADJUSTMENT_AMOUNT</CustomizationNode
Step 3: Save and Restart Webgility
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Click File menu and Save.
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Close the file.
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Log out of Webgility and log back in.
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Try posting the order again.