Resolving Webgility Scheduler Issues by Updating the Webgility Desktop
This guide helps Webgility Desktop users troubleshoot and resolve issues with the Webgility Scheduler by performing software updates. It outlines the necessary steps to ensure the scheduler is up to date and functioning correctly.
Resolution Steps
1. Exit the Webgility Scheduler
To fully exit the Webgility Scheduler:
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Locate the Webgility "W" icon in the system tray (bottom-right of your screen).
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Right-click on the icon and select Exit.
If that doesn't work:
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Press
Ctrl + Shift + Escto open Task Manager. -
Go to the Processes tab.
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Search for
unifyscheduler.exe, right-click it, and choose End Task.
2. Update Webgility Desktop Application
Ensure you're using the latest version of Webgility:
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Open the Webgility desktop app.
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Navigate to Help > Check for Updates.
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If an update is available, follow the prompts to install it.
Keeping Webgility updated helps avoid common bugs and improves scheduler performance.
3. Restart the Scheduler
To restart the scheduler:
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Click the Clock icon in the Webgility interface.
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Wait for the icon to turn green, indicating the scheduler is active and running correctly.
4. Monitor the Scheduler
Observe the scheduler to confirm it is functioning as expected (i.e., performing scheduled syncs or tasks).