Resolving Posting Errors for Amazon Settlement Reports: Fee Configuration Required in Webgility Desktop
This article helps Webgility Desktop users resolve errors encountered when posting Amazon settlement reports due to missing or unconfigured fee and expense settings. It provides guidance on properly setting up these configurations to ensure all Amazon-related transactions post accurately to the accounting system.
How to Identify the Issue:
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You receive an error while posting a settlement report that mentions missing fee settings or unconfigured expense types.
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This usually means Webgility doesn't know where to map specific Amazon fees (like commission, shipping, or refunds) in QuickBooks.
Steps to Fix the Error:
1. Open Fee Settings in Webgility Desktop
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Go to Connections > Accounting > Sync Settings > Expense and Fee.
2. Review and Configure Fee Mappings
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Click the Setup button next to each fee type (e.g., Item Fee, Shipping, Other, Promotion).
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Make sure each type is properly mapped to an account in your QuickBooks company file.
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Verify that all relevant fee types (such as commissions, FBA fees, refunds, and shipping) are assigned correctly.
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Click Save after reviewing or making changes.
3. Retry Posting the Settlement Report
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Go back to the Settlement Reports section.
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Attempt to post the report again.
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Confirm that it completes successfully without errors.