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Post To Orders Error: "Please verify your data & settings" while posting an Amazon settlement report

This article helps Webgility Desktop users resolve the “Please verify your data & settings” warning that can appear while posting an Amazon settlement report. In this case, the issue was tied to a pending order in the Webgility Desktop tabs, specifically in Ignored or Trash, which blocked the settlement from posting correctly

TourbleShooting Steps:

  1. If you get the following Error Prompt while posting a settlement report & does not display an order# in the Prompt.
     
  2. In Webgility Desktop, review the relevant order tabs, especially Ignored and Trash.
  3. Identify any pending order status connected to the settlement you are trying to post.
  4. You can copy the Settlment ID & paste it in the search bar to filter orders related to the Settlement Report, as shown in the screenshot below

  5. If an order is found in the Ignored or Trash Tab, select the order & click on Move To Orders.

  6. The order will be moved to New Orders Tab, re-try donwloading the order & verify if the order status changes from Pending to Completed.
  7. If it's completed directly post the order to QuickBooks, and then sync the Settlement Report
  8. If the order is still Pending after re-downloading it, check the order directly on Amazon Seller Central, it could be a possibility the Payment is not yet received.

If the issue still persists please reach out to Webgility Support or initiate a Chat for further assistance