Overview:
In NetSuite if you have set up different Price Levels depending on the item level as shown in the screenshot below, however you may prefer to use a specific Price Level while creating transactions in NetSuite via Webgility Desktop.
Steps to follow:
- In Webgility Desktop navigate to Connections then Accounting go to Sync Settings & Orders and click on Transaction Settings.
- Click on the chevron button to expand “Display these order related fields in the transaction”.
- Enable Set Price Level in Transactions as by checking the box, and then select the desired price level from the list.
- Once done then click on Save & Continue at the bottom.
Now try to post the order again.
If the problem persists, contact Webgility Support for further assistance.