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How to Set Up Group Item Sales Price Sync in Webgility Desktop

This article guides Webgility Desktop users about how to adjust group item synchronization settings in QuickBooks Desktop so that the full sales price  rather than the discounted price is posted during order transactions. This configuration may be necessary when default sync behavior causes incorrect pricing to appear for group items in integrated systems like Webgility Desktop.

This article explains how to configure group item synchronization in QuickBooks so that the sales price is posted, rather than the discounted price. This may be necessary if sales transactions for group items are not reflecting the correct pricing due to default sync behavior.

Steps to Configure Group Item Sync for Sales Price

1. Review Current Sync Settings

  • Open QuickBooks.
  • Navigate to Edit > Preferences.
  • Select Items & Inventory from the preferences list.
  • Click Company Preferences.
  • Review any integration/sync tool settings if using a third-party connector (e.g., for web store synchronization).

2. Check Group Item Definitions

  • Go to Lists > Item List.
  • Locate and double-click the relevant Group Item.
  • Inspect the pricing details of both the group and its component items.

3. Verify Price Level Assignment (if applicable)

  • Open Lists > Price Level List.
  • Ensure the default price level is set to Sales Price where required, and not a discounted or custom price.

4. Navigate to Products > Settings > Sync Settings.

  • Look for mapping or field selection for group item pricing.
  • Confirm the following settings:
    • "Price to Sync" or similar field is set to Sale Price.
  • Save any changes and re-sync a test transaction to confirm.

5. Test and Confirm

  • Create a sample order with the adjusted settings.
  • Ensure the posted transaction in QuickBooks now reflects the group item's sales price.