How to Restore Webgility Desktop After Replacing System Drive Without Backup
This guide helps Webgility Desktop users restore their Webgility Desktop after replacing the system drive (C:) without a prior backup. It provides step-by-step instructions for reinstalling SQL Server 2022, the Webgility Desktop application, and reconnecting sales channels and QuickBooks Desktop.
Prerequisites
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Administrator access to the system where installation is required.
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Credentials for:
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Sales channels (e.g., Amazon, eBay, Shopify).
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QuickBooks Desktop or QuickBooks Online / NetSuite account.
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Step 1: Install SQL Server 2022
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Download SQL Server 2022 Express from the official Microsoft website:
https://www.microsoft.com/en-us/sql-server/sql-server-downloads -
Launch the installer and choose:
New SQL Server stand-alone installation. -
During setup, configure the Authentication Mode:
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Select Mixed Mode (recommended for Webgility).
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Set the credentials:
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Username:
sa
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Password:
Webgility2011
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Complete the installation and restart the system if prompted.
Step 2: Install Webgility Application
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Download the latest Webgility installer from the Webgility portal:
https://portal.webgility.com -
Right-click the installer and choose Run as administrator.
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Follow the on-screen instructions.
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When prompted, enter your SQL Server instance name and SA credentials:
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Username:
sa
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Password:
Webgility2011
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Complete the installation and launch Webgility as administrator.
Step 3: Reconnect Sales Channels
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In Webgility, navigate to:
Connections
>Sales Channels
>Add Sales Channel
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Follow the prompts to sign in and reauthorize your platforms (e.g., Amazon, Shopify, etc.).
Step 4: Reconnect QuickBooks / NetSuite
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Go to:
Connections
>Accounting
>Add or Reconnect QuickBooks
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Choose your accounting platform (QuickBooks Desktop, Online, or NetSuite).
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Complete the reauthorization and mapping process.
Important Notes
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This guide is applicable only if no previous backup of your Webgility data was available.