Skip to content
  • There are no suggestions because the search field is empty.

How to Manually Download Specific Orders into Webgility Desktop

This article helps Webgility Desktop users manually download orders into Webgility Desktop by providing a step-by-step process for the manual order download. This option is for downloading specific orders from your shopping cart.

Steps:

In Webgility go to the Dashboard and then on the bottom-left corner select the "Get New Orders" dropdown by clicking on the small down arrow. Then select Orders By ID. 

(You will see a pop-up window "Get Order By Order#". Enter the specific ID of the order or orders you want to download into Webgility.

After entering an order number, click Add. Multiple order numbers can be entered one at a time. Once they are entered, click Get Orders to download the requested orders.

  • If you accidentally mistype or need to remove an order from the list you create, select the order, then click Remove.

If you accidentally mistype or need to remove an order from the list you create, select the order, then click Remove.

Note:

In some shopping carts, the Order ID is not the order number but a unique ID in the store database. For example, in the case of Shopify, the order ID can be viewed in the URL of the order when viewing it in the admin area of the Shopify store