How to Fix the "System Out of Memory" Error in Webgility Desktop
This article helps Webgility Desktop users in addressing recurring “System out of memory” exceptions encountered on the Webgility Desktop. It helps users identify contributing factors such as excessive data loads, memory leaks, or misconfigured settings, and provides recommended actions to restore stability and performance.
This article outlines the process in addressing recurring 'System out of memory' exceptions on the platform.
Troubleshooting and Resolution Steps
- Review application and SQL Server logs for out-of-memory exceptions.
- Clear SQL Server procedure cache.
- Restart SQL Server services to temporarily release memory.
- Recommended to increase the disk space if the issue persists.
- Check the order processor logs for associated errors.
- Recommended upgrading and migrating to SQL Server 2022
- Validate hardware and OS compatibility and test migration in a staging environment.
Post-Migration and Monitoring
- Post-upgrade: Monitor application logs, SQL error logs, and server resource usage for stability