How to Fix Shopify Payout Posting Errors Caused by Duplicate Invoice Numbers in Webgility Desktop
This article helps Webgility Desktop users in resolving Shopify payout posting errors caused by duplicate invoice numbers appearing on multiple orders. It outlines a clear procedure to identify and correct invoice number conflicts, ensuring successful and accurate payout synchronization.
Steps To Resolve:
- Verify the impacted orders in the Posted Tab and check the O number & the transaction created in QuickBooks.
- If you see duplicate invoice numbers, unsync the order from QuickBooks, re-download the order and Sync it back to Quickbooks.
- Re-verify the transaction created in QuickBooks.
- Once done, re-try posting the Shopify Payout.