How to Fix Shipping Label Issues in Webgility Desktop: Weights and Customs Values
This article helps Webgility Desktop users with step-by-step procedures to resolve errors encountered while generating shipping labels within the Webgility Desktop. It addresses common issues such as incorrect shipment weights and missing or invalid customs line item values, helping ensure smooth and accurate label creation.
Steps To Resolve:
- Open the affected order in Webgility, click on edit under Shipping box which will open the Label Settings.
- Verify the weight of the items and total shipment weight.
- Validate the shipping address & shipping carrier.
- Once done re-try generating the label.