How to Fix Inventory Sync Problems for Shopify Locations in Webgility Desktop
This article helps Webgility Desktop users identify and resolve inventory syncing issues originating from a specific Shopify location. It covers common causes such as misconfigurations, connectivity problems, and settings conflicts, providing step-by-step guidance to ensure accurate inventory synchronization.
Steps To Resolve:
- Verify the Sales Channel under Connections go to Sales Channels then click on Manage Sales Channel then click on the edit icon & test store connection.
- QuickBooks Connections navigate to Connections go to Accounting and Edit Connection then click on Test QuickBooks Connection.
- In Product Tab go to Settings then Sync Settings and verify the selected Shopify location.
- Verify the Item Status in Products Tab whether it is in error, out of sync or in-orders.
- Once everything is verified try to manually sync an item.