How to Edit Scheduler Settings for Automated Tasks in Webgility Desktop
This article helps Webgility Desktop users review and update Scheduler settings in Webgility Desktop to ensure automation runs smoothly across sales channels. It explains how scheduler configurations control the timing and execution of automated tasks, and provides step-by-step guidance to optimize these settings for streamlined workflows.
Causes of Issues (If Scheduler Is Not Working Properly):
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Incorrect Configuration: Task frequency or timing may be misconfigured.
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Disabled Scheduler: The automation task may be turned off.
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Outdated Software: Missing updates can cause certain scheduler functions to fail.
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Time Zone Mismatch: Scheduler times may not align with the user’s system time zone.
Steps to Edit Scheduler Settings
1. Open Scheduler Settings
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Launch Webgility Desktop.
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Click the Scheduler icon in the top-right corner (clock icon near the sales channel dropdown).
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In the pop-up window, click Review Settings.
2. Select the Sales Channel
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On the left-hand panel, choose the relevant sales channel (e.g., eBay, Amazon).
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This will display the channel-specific automation tasks.
3. Edit Task Configuration
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Locate the task you want to modify (e.g., order sync, post to QuickBooks).
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Click Edit next to the task name.
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Update the following settings as needed:
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Frequency: How often the task should run (e.g., every 15 minutes, hourly).
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Start/End Time: When the task should begin and end.
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Enable/Disable: Toggle the task on or off.
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Click Save to apply the changes.
4. Confirm the Task Is Running
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After saving, observe whether the task executes according to the new schedule.
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Use the Logs section to verify task success and timing.
Note:
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Ensure your system time and time zone match the intended scheduler configuration.
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If the scheduler fails to save changes, confirm you have the correct user permissions and that your Webgility Desktop version is up to date.