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How to Disable Price Synchronization in Webgility Desktop Scheduler

This article helps Webgility Desktop users manage product syncing in Webgility Desktop by showing how to disable price synchronization within the Scheduler. It provides step-by-step instructions to sync only product quantity or to turn off product sync entirely, preventing unintended price updates across connected sales channels.

Step-by-Step Instructions

1. Open Scheduler Settings

  • Launch Webgility Desktop.

  • Locate the Scheduler Indicator icon in the top-right corner (next to the sales channel drop-down).

  • Click this icon to open the Scheduler window.

  • Choose “Review Settings” from the available options.

2. Select Your Sales Channel

  • From the left-hand panel, select the active sales channel (e.g., Shopify, Amazon) where auto-updates are configured.

  • This will open scheduler-specific settings for that channel.

3. Adjust Product Sync Preferences

  • Locate the Sync Product option.

  • If both Price and Quantity are selected, change it to Quantity only.

  • If only Price is selected and quantity sync is not needed, uncheck the option entirely to disable product sync.

4. Save and Restart Scheduler

  • Click Save to apply the changes.

  • Return to the main Scheduler window and click Start Scheduler to resume with the updated settings.

Note:

  • Disabling the price sync option ensures that price changes are not automatically pushed to your sales channel.

  • Manual sync remains available and unaffected by these changes.