How to Disable Automatic Order Downloads by the Scheduler in Webgility Desktop
This article helps Webgility Desktop users disable automatic order downloads by the Scheduler in Webgility Desktop. It provides step-by-step instructions for managing order imports manually or pausing downloads during specific operational periods by adjusting Scheduler settings.
Steps to Disable Automatic Order Download in Webgility Desktop
1. Open Scheduler Settings
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Launch Webgility Desktop.
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Click the Scheduler Indicator icon located in the top-right corner next to the sales channel drop-down menu.
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In the popup window, click Review Settings.
2. Select the Sales Channel
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In the left-hand panel, select the sales channel (e.g., Shopify, Amazon) where you want to stop automatic downloads.
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This will display channel-specific scheduler options.
3. Disable “Get New Orders”
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Locate the option labeled Get New Orders.
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Disable this option to stop automatic downloading of new orders from that sales channel.
4. Save Changes
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Click Save to apply and lock in your updated settings.
Note:
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This change only affects the selected sales channel. Repeat these steps for any additional channels as needed.
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Orders can still be downloaded manually at any time bgy clicking Get New Orders in Webgility Desktop.