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How to Create an addon user for Webgility Desktop via Webgility Customer Portal account 

This article helps Webgility Desktop users create an Add-On user via the Webgility Customer Portal. It provides step-by-step instructions for logging in, navigating to the Add-ons section, and entering new user credentials.

Log In:

1. Go to the URL https://portal.webgility.com and log in with your registered email ID and password.

https://helpcenter.webgility.com/hs-fs/hubfs/image-png-Mar-02-2026-03-26-58-8547-PM.png?width=1005&height=720&name=image-png-Mar-02-2026-03-26-58-8547-PM.png

Create User:

2. Click on the Add-ons option on the left panel and then Users click on Create User for the available Add-ons

 

3. Update the add-on user's Email address, Password (you want to keep), same password under the Confirm Password field and then click on Ok.

Once done it will activate the Add-on user for your Webgility Desktop application. Now you can try to login as add-on with this newly setup Email and password.