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Fixing System.OutOfMemoryException During Order Posting in Webgility Desktop

This article helps Webgility Desktop users resolve the "System.OutOfMemoryException" error encountered while posting orders in Webgility Desktop. This issue is commonly caused by using an outdated version of the application. The guide provides step-by-step instructions to update Webgility Desktop and restore smooth, error-free order posting.

How to Fix It

Step 1: Confirm the Error

  • Check the error message that appears during order posting.

  • Look for System.OutOfMemoryException in any logs or pop-up error details.

  • If available, review screenshots or application logs to confirm the issue.

Step 2: Check Your Webgility Version

  • In Webgility Desktop, go to Help > Terms and Conditions.

  • Note the current version number.

  • Visit and update the latest available version.

Step 3: Prepare for Update

If your version is outdated:

  • Updating to the latest version often resolves memory-related and stability issues.

  • Before updating:

    • Back up your Webgility database.

    • Export configuration settings if needed for reference.

Step 4: Update Webgility

  1. Download the latest version of Webgility from the official download page.

  2. Run the installer and follow on-screen prompts to complete the upgrade.

  3. Restart Webgility once the installation is complete.

Step 5: Verify the Fix

  • Open Webgility and try posting the same or similar orders again.

  • Confirm that the System.OutOfMemoryException no longer appears.

  • Ensure orders post successfully without any further errors.