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Explaining Order Posting Timing vs Payouts in Shopify and Webgility Desktop

This article explains Webgility Desktop users that posting orders in Shopify is not dependent on receiving payouts. It guides users on the appropriate timing for posting orders to ensure smooth order and payout management.

You might wonder when to post orders on Shopify in relation to receiving your payouts. This guide is here to clarify that posting your orders isn’t dependent on when you receive payouts. It also outlines the recommended support workflow to help you through the process.

Key Points

  • Order Posting:
     You can post and begin fulfilling orders immediately once they’re received in your Shopify account.
  • Payout Timing:
     Payouts are managed according to Shopify’s payout schedule (e.g., daily, weekly). This schedule does not impact when you can post or ship your orders.
  • Reconciliation:
     Once the payout is received, you can reconcile the orders with the payout report by matching order numbers and payment dates.

Support Workflow

1. Post and Fulfill Orders Anytime

  • Feel free to process orders as soon as they are ready.
  • There are no restrictions from Shopify that require waiting for the payout.

2.  Download and Post Payout Arrives

Common Scenarios

  • Multiple Orders, One Payout:
     Orders can be placed and fulfilled on different days. Shopify may group them into a single payout, based on your payout schedule.

  • Early Order Fulfillment:
     You are free to post and ship orders even if the corresponding payout hasn’t been received yet.

Reconciliation Process (for reference)