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ErrorCode: 6000 - Business Validation Error: An unexpected error occurred while accessing or saving your data. Please wait a few minutes and try again. If the problem persists contact customer support.

This article helps Webgility Online users resolve the “ErrorCode: 6000 – Business Validation Error” that may occur when posting orders to QuickBooks Online. This error typically results from outdated or unsynced settings between Webgility Online and QuickBooks Online. The steps outlined below will guide you through refreshing your accounting data and reapplying settings to ensure smooth order posting.

Error:

ErrorCode: 6000 - Business Validation Error: An unexpected error occurred while accessing or saving your data. Please wait a few minutes and try again. If the problem persists contact customer support.

 

Cause of the issue:

This issue typically arises while posting the orders into QuickBooks. This error indicates that Webgility Online needs accounting data refresh and re-apply of the settings. To resolve this, follow the steps below.

 

Steps to fix:

  • Navigate to the Sync Settings in Webgility Online.

 

  • On each tab, you'll find a ‘Refresh Settings’ option apart from Products and Customers as it has only refresh button. Clicking this option will let you download the latest data and settings from QuickBooks.

  • Once the data has been refreshed click on Save at the bottom of each section.

 

  • Try to post the order again.