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Error: There is no disk in the drive

This article helps Webgility Desktop users in resolving the Windows error “There is no disk in the drive” that may appear while using Webgility Desktop. It explains the common scenarios where the error occurs, such as posting, viewing, or undo-syncing orders, payouts, or settlements, and provides step-by-step instructions to restore normal operation.

 Overview

The error "There is no disk in the drive" usually occurs when a program tries to access a removable drive (USB, CD/DVD, or external storage) that isn't available. You may get this error while posting, viewing, or undo-syncing any order, payout, or settlement in Webgility Desktop.



 Steps to resolve:

 1. Check and Reinsert External Drives

  • If you recently removed a USB drive, SD card, or external hard drive, plug it back in and see if the error disappears.

  • If the drive is no longer needed, restart your computer to reset the system.

 2. Change Drive Letter Assignments

  • Press Win + R, type diskmgmt.msc, and press Enter.

  • Locate any removable drives without a letter assigned.

  • Right-click the drive > Change Drive Letter and Paths > Assign a new letter > Click OK.

 3. Restart Your Computer:
 Sometimes, a simple restart can resolve the issue.