Cause:
While syncing the Amazon Settlement Report or Shopify Payout Report on the last step, Posting Payments, the user might face this error.
Steps to resolve:
-
First, we need to download the latest QuickBooks Data in Webgility. Navigate to Connections and go to Get Latest Data and Settings, download QuickBooks Data.
-
Navigate to Connections, go to Accounting, then Sync Settings, and Expenses and Fees.
-
Verify the Setup for all the Expenses Groups (Expenses & Refunds), open Setup, verify the selected accounts and click on Save, do the same for all the expenses group types.
-
Once all the Expenses Groups are verified, click on Save & Close and re-try posting the report.