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Ensuring Proper Functioning of the Webgility Scheduler

This guide helps Webgility Desktop users troubleshoot and resolve issues with the Webgility Scheduler by outlining the necessary steps to ensure the scheduler remains up to date and functions correctly.

 Resolution Steps

1. Stop & Exit the Webgility Scheduler

To fully exit the Webgility Scheduler:

  • Locate the Webgility "W" icon in the system tray (bottom-right of your screen).

  • Right-click on the icon and select Exit.

If that doesn't work:

  • Press Ctrl + Shift + Esc to open Task Manager.

  • Go to the Processes tab.

  • Search for unifyscheduler.exe, right-click it, and choose End Task.

2. Update Webgility Desktop Application

Ensure you're using the latest version of Webgility:

  • Open the Webgility desktop app.

  • Navigate to Help and click on Check for Updates.

  • If an update is available, follow the prompts to install it.

3. Restart the Scheduler

To restart the scheduler:

  • Click the Clock icon in the Webgility interface.

  • Wait for the icon to turn green, indicating the scheduler is active and running correctly.

4. Monitor The Scheduler:

  1. Go to New Orders Tab, select multiple orders, right-click on an order and click on Schedule For Posting.

  2. This will move the orders from New Order to the Scheduled Tab.

  3. Wait for the scheduler to sync the orders.