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Ensure Accurate Sales Tax Reporting Across Channels with Webgility Desktop

This article helps Webgility Desktop users set up and manage sales tax mapping in Webgility Desktop. It provides step-by-step instructions to ensure accurate tax tracking and compliance across sales channels and QuickBooks Desktop.

Step-by-Step Instructions to Configure Sales Tax Settings

1. Navigate to Sales Tax Settings in Webgility:

  • Open Webgility Desktop

  • Go to: Connections > Accounting/POS/ERP > Sync Settings

  • Click on the Sales Tax tab

2. Enable “Record Sales Tax as a Line Item”:

  • Check the box labeled “Record Sales Tax as a Line Item in QuickBooks”

  • This bypasses the QuickBooks tax engine and uses fixed line items instead

  • Ensures the tax collected in your sales channel exactly matches what’s recorded in QuickBooks

Note: This is particularly helpful if your tax rates are managed in Shopify, BigCommerce, or other sales channels rather than in QuickBooks.

3. Select Your Taxable Sales Tax Item:

  • Under “Select a Sales Tax Line Item,” choose the item used to record taxable sales

  • This line item must already exist in QuickBooks

  • You can verify this from your QuickBooks item list under type: Other Charge

4. Select Your Non-Taxable Sales Tax Item:

  • Under “Select Your Non-Taxable Sales Tax Item,” choose an item for tax-exempt orders

  • This will be used when no tax is collected but Webgility still needs to complete the transaction mapping

5. Configure Mixed-Tax Goods Settings (Optional)

  • If you sell both taxable and non-taxable products:

    • Check the box “I sell both taxable and non-taxable items”

    • Select the appropriate line items for Taxable and Non-Taxable products