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Consolidated Orders Not Posting

This article helps Webgility Desktop users resolve issues where consolidated orders fail to post to QuickBooks Desktop. It explains the cause, typically a missing default payment method during payment mapping, and provides step-by-step instructions to set a default payment method in the posting settings. Following these steps ensures that consolidated orders post successfully.

Symptom

Webgility Desktop is not posting consolidated orders.

Cause

The setting for mapping payment methods is selected, but no payment method is set as the default.

Resolution

1. In Webgility Desktop , go to Connections >> Accounting/POS/ERP >> Sync Settings >> Orders 


2. Under Orders goto Posting Rules >> Configure Mappings >> Map Payment Methods >> click on Setup 

3. This will open a window for Payment Mappings, so under Add default payment method > select a Default Payment Method> click on Save & Close then Save and Continue.

4. Once done then try consolidation posting again.