Best Practices for Accurate Inventory Sync: Handling Duplicate Item Mappings in Webgility Desktop
This article helps Webgility Desktop users troubleshoot inventory discrepancies such as quantity swapping that may arise when syncing between QuickBooks Desktop and connected sales platforms via Webgility Desktop . These issues are often caused by duplicate item mappings within Webgility Desktop . The article outlines best practices for identifying and resolving duplicate mappings to ensure accurate inventory synchronization.
Steps To Resolve:
- Make sure to download the latest QB & Sales Channel Products data in Webgility.
- In the Products Tab verify active & in-correct mappings with the help of filters on the upper right-hand side of the screen.
- Remap the items, once done try to manually sync one item.