Error: Subscription Period Has Ended or Canceled or There Was a Billing Problem
Error: Subscription Period Has Ended or Canceled or There Was a Billing Problem
This article outlines the general steps to follow if you encounter the error: "Subscription period has ended or canceled, or there was a billing problem."
This error typically occurs if your subscription has expired or if there is an issue with billing on your account.

Steps to resolve:
Step 1: Sign in to your QuickBooks Online company and go to Settings ⚙ and select Subscriptions and Billing.
Step 2: Select Resubscribe and select the New payment method (Credit/Debit Card or PayPal) Enter the updated payment and billing information.
Step 3: Select Resubscribe.
Source: Please refer to this article for more information.
If you are still having issues, please feel free to contact us.