The "Access Denied - GoDaddy Website Firewall” Error Typically Occurs When the GoDaddy Website Firewall is Blocking the Connection Between Webgility and Your WooCommerce Sales Channel. Here are Steps You Can Take to Resolve This Issue:
1. Whitelist IPs at Hosting Server:
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Log in to your hosting server's control panel.
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Find the security or firewall settings.
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Whitelist the following IP addresses:
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183.182.84.170
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111.118.255.21
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54.69.99.71
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Save the changes.
2. Provide Permissions to Webgility Extension Folder:
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Access the file system of your hosting server.
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Locate the folder where Webgility Extension is installed.
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Right-click on the folder and choose “Properties” or “Permissions.”
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Provide the necessary permissions to the folder and its files. This may include read, write, and execute permissions.
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Save the changes.
3. Test the Sales Channel Connection:
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After completing the above steps, try testing the sales channel connection in the Webgility application with your WooCommerce sales channel.
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Ensure that the “Access Denied” issue is resolved.
To test the sales channel connection, please Click Here to get the steps
4. Verify Successful Connection:
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Check for successful connection messages or any errors that may persist.
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Verify that Webgility can now communicate with your WooCommerce sales channel without encountering the “Access Denied” error.
5. Contact Support if Issues Persist:
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If the issue persists, reach out to Webgility support or your hosting provider's support for assistance.
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Provide them with details about the steps you've taken and any error messages you encounter.
By following these steps, you should be able to resolve the “Access Denied, GoDaddy Website Firewall - WooCommerce Sales Channel connection” issue and establish a successful connection between Webgility and your WooCommerce sales channel.
Feel free to reach out to our Webgility Support Team for further assistance.