The Quantity On Hand of [item name] at Inventory Site [site name] Will Go Negative
Overview:
When attempting to post to QuickBooks, a QuickBooks error occurred. The error specifically indicates that the quantity on hand for a particular item at an inventory site would go negative.
Details:
Error Message:
Post to QuickBooks failed.
QuickBooks error message: The quantity on hand of the [item name] at [inventory site] will go negative.
Reason for Failure:
QuickBooks is configured to block transactions when the item is not available in the specified QuickBooks inventory site configured in Webgility Desktop.
Resolution:
Option 1: Select the Required Inventory Site:
Ensure that the required inventory site is selected where the item quantity is sufficient to fulfill the order.
Option 2: QuickBooks Desktop Configuration:
Navigate to Edit> Preferences> Item and Inventory> Advanced Inventory Settings> Multiple Inventory Locations in QuickBooks Desktop (QBD).
Under "When a transaction would cause inventory to go negative," choose the option "Warn me."
Steps to Resolve:
Selecting Inventory Site:
Identify the inventory site where the item quantity is enough.
Ensure that this inventory site is selected in Webgility for transaction posting in QuickBooks.
QuickBooks Desktop Configuration:
Open QuickBooks Desktop (QBD).
Log in to QuickBooks as an admin and ensure that you are in single-user mode
Go to Edit> Preferences> Item and Inventory> Advanced Inventory Settings.
Under "Multiple Inventory Locations," locate the option "When a transaction would cause inventory to go negative."
Choose the option "Warn me" to receive a warning when inventory would go negative during a transaction.
By following these resolution steps, you should be able to address the QuickBooks error related to negative inventory and successfully post transactions without issues.
If you are still having issues fixing this error please reach out to Webgility Support for assistance.