Error Message:
ErrorCode:2500-Invalid Reference Id: Names Element ID 54158 Not Found
This article explains the causes and the steps to resolve the “ErrorCode: 2500 - Invalid Reference Id: Names element id 54158 not found” error.
Reasons why this error occurs:
This error happens when something changes in Items, customers, or any account in QuickBooks. To fix it, download the latest QuickBooks data into Webgility.
Steps To Fix The Error:
Step 1: Download Accounting Data
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Log into Webgility Online.
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Navigate to Sync Settings (left-hand bottom corner) and select Orders.
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Click on the Refresh icon at the top center.
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Select the appropriate accounts and items from the drop-down menus.
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Click Save.
Step 2: Download Products
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Navigate to Sync Settings (left-hand bottom corner) and select Products.
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Click on the drop-down menu (top-right upper corner) and select "Download from Scratch."
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Click on the Refresh icon.
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Select the appropriate accounts and items from the drop-down menu.
- Click Save.
Step 3: Download Customers:
- Navigate to Sync Settings (left-hand bottom corner) and select Customers.
- Click on the drop-down menu (top-right upper corner) and select "Download from Scratch."
- Click on the Refresh icon.
- Select the appropriate accounts and customers from the drop-down menu.
- Click Save.
- Now try to post the order in order and it should work.