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How to View Error Details for an Order in Webgility Online
How to View Error Details for an Order in Webgility Online

How to View Error Details for an Order in Webgility Online

David Pond avatar
Written by David Pond
Updated over a week ago

How to View Error Details for an Order in Webgility Online

If any order is rejected to post to QuickBooks, this helpful article will guide you through how to check the error details to find out why.

Quick error view on the order dashboard

In Webgility Online, go to Sales> Orders> Error tab

Here, If you hover the mouse on the Error icon (i) on the left, under the Detail section for the order, it will show a quick error view. (Image below).

Order detail Window for error

Click on the Order Number to get the order details window and then click the History tab. This will include the complete error message along with the data and time,

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