Step-by-Step Instructions
1. Sync Latest Data from Shopify
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Launch Webgility Desktop.
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Navigate to: Connections → Get Latest Data & Settings.
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In the window that appears, under the “Download Online Settings” section, ensure that “Locations” are downloaded from your Shopify admin.
This sync retrieves the most up-to-date list of all Shopify POS locations connected to your store.
2. Open Advanced Store Settings
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Go to: Connections → Sales Channel → Advanced Settings.
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In the Advanced Settings dialog box, switch to the Additional Settings tab.
3. Exclude POS Locations
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Scroll to the section labeled: Ignore Orders from These Locations.
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From the dropdown list, select the Shopify POS locations you want Webgility Deskop to ignore during order downloads.
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Click Save to apply your changes.
This prevents orders from the selected locations from being downloaded into Webgility Deskop.
Notes & Additional Settings
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Shopify POS orders include location metadata. Webgility Deskop uses this to identify the source location of the order.
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To manage download behavior, always use the “Ignore Orders from These Locations” setting to filter POS orders accordingly.
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For Shopify web orders that appear with a Null location in Webgility Deskop, use the “Ignore Orders from These Sources” setting instead. This allows for filtering based on non-POS sources.